Privacy Policy

How we collect, use, and protect your data

Last updated: 10/4/2025

Introduction

AdFlow ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our social media management platform.

By using AdFlow, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

  • • Email address and account credentials
  • • Name and profile information
  • • Social media account usernames
  • • Business information and goals

Social Media Data

  • • Access tokens for connected social media accounts
  • • Content you create and schedule through our platform
  • • Analytics and performance data from your posts
  • • Media files you upload to our platform

Usage Data

  • • How you interact with our platform
  • • Features you use most frequently
  • • Performance metrics and analytics
  • • Technical information about your device and browser
How We Use Your Information

Platform Functionality

  • • Connect and manage your social media accounts
  • • Create and schedule posts across platforms
  • • Generate AI-powered content suggestions
  • • Provide analytics and performance insights

Service Improvement

  • • Improve our AI algorithms and features
  • • Enhance user experience and platform performance
  • • Provide customer support and assistance
  • • Send important service updates and notifications
Data Security

We implement industry-standard security measures to protect your data:

Technical Security

  • • End-to-end encryption for all data transmission
  • • Secure storage with database encryption
  • • Regular security audits and updates
  • • Access controls and authentication

Operational Security

  • • Limited access to personal data
  • • Regular backup and disaster recovery
  • • Employee training on data protection
  • • Incident response procedures
Data Retention

Account Data

We retain your account data for as long as your account is active. When you delete your account, we will delete your data within 7 business days.

Social Media Tokens

Access tokens are stored securely and can be revoked by you at any time through your social media account settings.

Analytics Data

Analytics data is anonymized after 30 days and retained for service improvement purposes.

Media Files

Media files are deleted within 7 days of account deletion or when you remove them from our platform.

Your Rights - Data Deletion

You have the right to request deletion of your data at any time. This is especially important for users connecting Facebook and Instagram accounts, as required by Meta's privacy policies.

How to Request Data Deletion

You can request deletion of your data by:

  • • Visiting our Data Deletion Page
  • • Emailing us at davidayo2603@gmail.com
  • • Using the "Delete Account" option in your settings

What Gets Deleted

  • • Your account and profile information
  • • Connected social media accounts
  • • All created content and scheduled posts
  • • Analytics and performance data
  • • Uploaded media files

Processing Time

  • • Account deletion: Within 7 business days
  • • Data removal: Within 7 business days
  • • Backup cleanup: Within 30 days
  • • Email confirmation: Sent upon completion
Third-Party Services

We integrate with the following third-party services:

Social Media Platforms

Instagram
Facebook
Twitter
TikTok

We connect to these platforms using their official APIs. Your data is shared according to their respective privacy policies.

AI Services

OpenAI GPT
Google Cloud

We use AI services to generate content suggestions and improve our platform features.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: davidayo2603@gmail.com

Data Deletion: /data-deletion

Response Time: Within 48 hours