Terms of Service

Last updated: August 14, 2025

1. Acceptance of Terms

By accessing or using Ignitch ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.

2. Description of Service

Ignitch is an AI-powered social media management platform that helps businesses create, schedule, and optimize content across multiple social media platforms including Instagram, Facebook, TikTok, Twitter, and LinkedIn.

3. User Accounts

To use our Service, you must:

  • Be at least 13 years old (or legal age in your jurisdiction)
  • Provide accurate and complete information when creating your account
  • Maintain the security of your password and account
  • Be responsible for all activities that occur under your account
  • Notify us immediately of any unauthorized use

4. Social Media Account Connections

When you connect your social media accounts to Ignitch:

  • You grant us permission to access and manage your connected accounts as authorized
  • You remain responsible for content posted to your social media accounts
  • You can disconnect accounts at any time through your account settings
  • You must comply with each social media platform's terms of service

5. Content and Conduct

You agree not to use the Service to:

  • Upload or share illegal, harmful, or inappropriate content
  • Violate any laws or regulations
  • Infringe upon intellectual property rights
  • Spam, harass, or abuse other users
  • Attempt to hack or compromise our systems
  • Use the Service for any unauthorized commercial purposes

You retain ownership of content you upload, but grant us a license to use, modify, and distribute it as necessary to provide our services.

6. AI-Generated Content

Our AI features generate content suggestions and optimizations. You acknowledge that:

  • AI-generated content is provided as suggestions only
  • You are responsible for reviewing and approving all content before posting
  • We do not guarantee the accuracy or effectiveness of AI suggestions
  • You should ensure all content complies with applicable laws and platform policies

7. Payment and Billing

For paid services:

  • Fees are charged in advance for subscription periods
  • All fees are non-refundable unless required by law
  • We may change pricing with 30 days notice
  • You can cancel your subscription at any time
  • Your account will be downgraded or suspended for non-payment

8. Intellectual Property

The Service and its original content, features, and functionality are owned by Ignitch and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

9. Privacy

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the Service, to understand our practices.

10. Disclaimers and Limitations

The Service is provided "as is" without warranties of any kind. We do not guarantee:

  • Uninterrupted or error-free operation
  • Specific results from using our AI features
  • Compatibility with all social media platforms
  • That the Service will meet your specific needs

In no event shall Ignitch be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service.

11. Termination

We may terminate or suspend your account immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

You may terminate your account at any time by contacting us or through your account settings.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions.

13. Changes to Terms

We reserve the right to modify these Terms at any time. If we make material changes, we will notify you by email or through the Service. Your continued use after changes constitutes acceptance of the new Terms.

14. Contact Information

If you have questions about these Terms, contact us:

Email: legal@ignitch.com

Support: support@ignitch.com

Address: Ignitch Inc., [Your Business Address]